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Travel insurance – Description

The travel insurance is designed for all clients travelling abroad and also within the Czech Republic. It suits all who want to spend their holiday or business trip without any worries.

Arrange insurance on-line

The travel insurance protects you against scores of unpleasant situations that may happen to you when travelling. The insurance comprises several parts that may be freely combined. The basic element is the medical expenses insurance to which you can choose various types of additional insurance:

  • additional accident insurance,
  • additional damage liability insurance,
  • additional luggage insurance,
  • additional tour cancellation insurance

The insurance may be arranged for one trip – short-terms trips, such as holidays or long-term trips lasting up to one year (e.g. this is suitable for stays abroad for the purpose of business or studies).

Medical expenses insurance

The subject of this insurance is reimbursement of the cost of the necessary hospital treatment due to an illness or accident. The medical expenses insurance will also cover the cost of drugs, transportation to a hospital or transport of the sick person back to the Czech Republic up to the insurance indemnity limits.

Premium for medical expenses insurance.

Assistance services are an integral part of the medical expenses insurance. They are available in Czech and provided non-stop, i.e. 24 hours per day and 365 days per year. The assistance company offers, for example, the following services:

  • advising of suitable health-care facilities and arrangement of the transport of the insured to a hospital,
  • arrangement of the payment of all medical expenses in case of hospitalisation,
  • arrangement of the transport from abroad to a hospital in the Czech Republic, including medical attendance, if necessary,
  • delivery of locally unavailable drugs or medical resources,
  • limit class B includes above-standard assistance services – legal assistance, hospital visit of the insured by a close relative, dispatch of a substitute employee in case of a business trip.

! Tip Insurance indemnity limits

Insurance indemnity limits

Summary of overall insurance indemnity limits to the medical expenses insurance

The limit is set according to the destination and selected limit class.

Limit class Zone E (Europe) Zone S (World)
A CZK 3,000,000 CZK 3,000,000
B CZK 5,000,000 CZK 5,000,000

Zone E all European countries, including the Mediterranean islands, Canary Islands, Israel, Cyprus, Morocco, Tunisia, Turkey.

Zone S all coutries worldwide.

! Tip Premium for medical expenses insurance

Premium for medical expenses insurance

Daily premium for one trip (in CZK) – insurance period up to 90 days.

Age Tourist type Business type Sports type
Europe World Europe World Europe World
A 0-17 13 26 17 44 17 44
18-69 18 36 24 60 24 60
70 and above 36 72 - - - -
B 0-17 26 52 34 88 34 88
18-69 36 72 48 120 48 120
70 and above 72 144 - - - -

What to do if an insured event occurs?

Should an insured event arise, please contact the assistance company AXA Assistance at the telephone number (+420) 272 10 10 11.
More information.

  • contact the assistance company without undue delay
  • keep the originals of medical reports, diagnoses, lists of treatment procedures and bills, or originals of these documents´ duplicates
  • notify the assistance company of the insured event in writing immediately after you return from the trip

The assistance company guarantees that the physician and health-care facilities will be reimbursed for the cost related to the necessary medical treatment or to the transport of the insured back to his/her home country, including the professional medical accompaniment.

How to contact the assistance company?

Hvězdova 1689/2a
140 62 Prague 4
Czech Republic

Tel.: +420 272 10 10 11

In a short telephone conversation you provide the assistance company with this basic information:

  • payment card number
  • name, surname and birth certificate number of the insured who is in need
  • brief description and circumstances of the insured event
  • address and telephone number of the place from which you are calling

The operator will call you back in order to get more detailed information and to provide you with instructions.

How to arrange the insurance?

You can obtain our products at any branch of Komerční banka. Special insurance products designed for other companies of our financial group (Modrá pyramida, Essox, Penzijní fond KB) can be arranged with the representatives of these companies. For more information call the Call centrum of Komerční pojišťovna using the free Info Line 800 10 66 10 or on-line. - (new-window)

Insurance terms and conditions

Information for Persons Interested in Insurance and Insurance terms and conditions are available only in czech language.

Mimořádné informace