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Travel insurance – Arrangement

The travel insurance is designed for all clients travelling abroad and also within the Czech Republic. It suits all who want to spend their holiday or business trip without any worries.

Arrange insurance on-line

The travel insurance may be arranged quickly and easily on-line here - (new-window) and with a 10% discount.

What to do if an insured event occurs?

Should an insured event arise, please contact the assistance company AXA Assistance at the telephone number (+420) 272 10 10 11.
More information.

  • contact the assistance company without undue delay
  • keep the originals of medical reports, diagnoses, lists of treatment procedures and bills, or originals of these documents´ duplicates
  • notify the assistance company of the insured event in writing immediately after you return from the trip

The assistance company guarantees that the physician and health-care facilities will be reimbursed for the cost related to the necessary medical treatment or to the transport of the insured back to his/her home country, including the professional medical accompaniment.

How to contact the assistance company?

AXA ASSISTANCE CZ s. r. o.
Hvězdova 1689/2a
140 62 Prague 4
Czech Republic

Tel.: +420 272 10 10 11

In a short telephone conversation you provide the assistance company with this basic information:

  • payment card number
  • name, surname and birth certificate number of the insured who is in need
  • brief description and circumstances of the insured event
  • address and telephone number of the place from which you are calling

The operator will call you back in order to get more detailed information and to provide you with instructions.

How to arrange the insurance?

You can obtain our products at any branch of Komerční banka. Special insurance products designed for other companies of our financial group (Modrá pyramida, Essox, Penzijní fond KB) can be arranged with the representatives of these companies. For more information call the Client Service of Komerční pojišťovna using the free Info Line 800 10 66 10 or on-line. - (new-window)

Insurance terms and conditions

Information for Persons Interested in Insurance and Insurance terms and conditions are available only in czech language.

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