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Profi Merlin – Examples

Profi Merlin insurance is provided to holders of business payment cards (issued not only by Komerční banka). It covers both debit and credit cards issued to CZK or foreign currency accounts.

The insurance applies to all business payment cards issued in the name of the insured (i.e. issued by other banks based in the Czech Republic) provided that the account’s owner is a legal person.

An employee has been robbed when carrying the takings to the bank. His briefcase holding his wallet, notebook, glasses, ID card, business payment card, mobile phone and keys was stolen together with the takings. The client has asked for the stoplisting of the card, applied for a new card, bought a new phone, wallet, notebook and glasses. He also had to have his new identification documents issued and the security locks to his office exchanged. Total damage and cost: CZK 68,200:

Theft of takings totalling CZK 20,000
Unauthorized transactions by his card CZK 30,000
Fees for the stoplisting and issuance of a new card CZK 4,000
Cost of purchasing his new mobile phone CZK 5,000
Cost of purchasing his new wallet CZK 500
Cost of purchasing a new notebook CZK 3,000
Cost of purchasing new glasses CZK 2,000
Cost of exchanging the locks CZK 3,000
Cost of having new identification documents issued CZK 500
The fee for issuing a new card (CZK 200) has been automatically refunded to the client’s account thanks to the insurance CZK 200

Thanks to having his card insured, Profi Merlin helped him to deal with the problem and reimbursed him for the entire damage in return for a mere CZK 468 per year!

What to do in case of…?

Please report any loss or theft of the card to Komerční banka – telephone number (+420) 955 512 230 – without undue delay, and, at the same time, inform Komerční pojišťovna a.s. about the insured event occurrence – telephone number (+420) 222 095 888.

How to arrange the insurance

You can obtain our products at any branch of Komerční banka. For more information call the Client Service of Komerční pojišťovna using the free Info Line 800 10 66 10.

Insurance terms and conditions