Insurance Programme Platinum – Advantages

Insurance programme Platinum for the holders of Platinum MC cards issued by Komerční banka.

This above-standard insurance is a useful part of your payment card. It enables you to travel without any worries, helps you enjoy your holiday or carry out your business trip successfully.

  • automatic insurance which do not need to be specially arranged before your trip
  • suitable for business trips and for holidays
  • protects you all year long and anywhere in the world
  • the home assistance service insurance is effective for the entire insurance period
  • assistance services before (information about visa, climate, health-care elements, currencies, local customs) and during your stay abroad

How to arrange the insurance?

You can obtain our products at any branch of Komerční banka. Special insurance products designed for other companies of our financial group (Modrá pyramida, Essox, Penzijní fond KB) can be arranged with the representatives of these companies. For more information call the Client Service of Komerční pojišťovna using the free Info Line 800 10 66 10 or on-line. - (new-window)

What to do if an insured event occurs?

Should an insured event arise, please contact the assistance company AXA Assistance at the telephone number (+420) 272 10 10 11.
More information.

  • contact the assistance company without undue delay
  • keep the originals of medical reports, diagnoses, lists of treatment procedures and bills, or originals of these documents´ duplicates
  • notify the assistance company of the insured event in writing immediately after you return from the trip

The assistance company guarantees that the physician and health-care facilities will be reimbursed for the cost related to the necessary medical treatment or to the transport of the insured back to his/her home country, including the professional medical accompaniment.

How to contact the assistance company?

AXA ASSISTANCE CZ s. r. o.
Hvězdova 1689/2a
140 62 Prague 4
Czech Republic

Tel.: +420 272 101 030

In a short telephone conversation you provide the assistance company with this basic information:

  • payment card number
  • name, surname and birth certificate number of the insured who is in need
  • brief description and circumstances of the insured event
  • address and telephone number of the place from which you are calling

The operator will call you back in order to get more detailed information and to provide you with instructions.

Insurance terms and conditions

FIS rules

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