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Merlin – Description

Merlin insurance protects you against the consequences of having your payment (debit or credit) cards abused if lost or stolen, the risk of an unauthorized withdrawal of cash, theft of your personal effects (payment card, mobile phone, glasses, mp3 player, notebook, wallet, cosmetics, etc.), including your identification documents and keys the loss of which together with the card is also insured. The abuse of mobile phones is also covered. In addition, this unique insurance coverage appertains to collected KB bank fees as well.

Merlin covers all payment cards issued to a current or loan account opened in the name of the insured and provided by Komerční banka or other banks.

Insurance indemnity limits
Abuse of your card by a third person
- payments by card
- withdrawals by KB card or from KB ATMs
- withdrawals by cards of other banks from ATMs of other banks

CZK 30,000
CZK 10,000
CZK 10,000
Cost of having replaced your personal effects, keys, identification documents, mobile phone and cash up to CZK 15,000 (CZK 3,000 per item maximum, CZK 5,000 for mobile phone) CZK 15,000
Cost of having your new PIN for the card delivered CZK 1,000
Cost of courier services for having you card and its PIN sent abroad CZK 12,000
Cost of having a replacement card after the stoplisting and a new card issued CZK 1,000
Cost of your emergency cash advance CZK 15,000
Abuse of your mobile phone CZK 5,000
Annual premium – for the first insured
– for the second insured person to the same KB account
CZK 276
CZK 192

Co dělat když…?

Please report any loss or theft of the card to Komerční banka – telephone number (+420) 222 412 230 – without undue delay, and, at the same time, inform the company Willis, s.r.o. about the insured event occurrence – telephone number (+420) 296 214 556.

How to arrange the insurance

You can obtain our products at any branch of Komerční banka. For more information call the Client Service of Komerční pojišťovna using the free Info Line 800 10 66 10.

Insurance terms and conditions